# Senior Manager - Service Engineer, Energy Storage at Redwood Materials

- Company: Redwood Materials
- What the company does: Redwood Materials is building the U.S. stockpile of critical materials and deploying large-scale energy storage systems that power data centers and the nation’s grid.
- Company website: https://www.redwoodmaterials.com
- Type: Startups
- Level: Senior
- Location: San Francisco, California, United States
- Work setup: On-site
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://boards.greenhouse.io/redwoodmaterials/jobs/6014574004?gh_jid=6014574004
- Page: https://www.1752.vc/careers/jobs/redwood-materials-senior-manager-service-engineer-energy-storage/

## About the role

Team Leadership & Organizational Growth: Recruit, mentor, and scale a multi-tiered team of Service Engineers providing advanced technical support across deployed BESS assets . Escalation & Operational Governance: Define clear SLAs, handoff criteria, and escalation thresholds between Operations & Maintenance (O&M), Service Engineering, and core Product/R&D Engineering teams .

## What they're looking for

- Education: Bachelor’s or Master’s degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, or a related field
- Experience: 10+ years supporting complex electromechanical, power electronics, or renewable energy infrastructure (BESS, solar, grid-scale systems) , with 3+ years in a direct engineering management or team lead role
- Technical Mastery: Deep operational knowledge of BESS architecture, including energy management systems (EMS), battery management systems (BMS), PCS, protection systems, and thermal controls
- Framework Experience: Proven history designing and managing structured escalation models (Tier-1 O&M $\rightarrow$ Tier-2/3 Service Engineering $\rightarrow$ Product Engineering)
- Ability to work in challenging field environments (noise, dust, extreme temperatures) with proper PPE
- Travel: Up to 40% travel to field sites and manufacturing locations

Tags: Engineering & Technology