# Builder - Head of Customer Success at Reevo

- Company: Reevo
- What the company does: Reevo is the AI-native sales platform for prospecting, outreach, deal management, forecasting, coaching, and CRM powered by the full context of your business. Backed by Kleiner Perkins.
- Company website: https://reevo.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Francisco
- Work setup: On-site
- Posted: 2026-02-12
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/reevo/fb18e14e-91fe-48b4-8b33-8bd6738c242d
- Page: https://www.1752.vc/careers/jobs/reevo-builder-head-of-customer-success/

## About the role

As our Head of Customer Success, you will own Reevo’s entire post-sales function and be accountable for customer activation, time-to-value, product usage/adoption, and retention. Your mandate is simple: ensure customers consistently realize the outcomes they bought Reevo for – and make that repeatable at scale.

## What they're looking for

- You are a customer-obsessed business leader who is relentless about activation → adoption → outcomes → retention . You build teams and systems that make time-to-value predictable, product usage durable, and renewals boring
- You bring deep operational judgment. You know how to scale post-sales organizations that balance structure and flexibility across segments, while holding a high bar for customer experience and execution quality
- You think systemically and strategically , connecting product usage signals and customer outcomes to product direction, GTM execution, and long-term unit economics
- You are an exceptional communicator and influencer – trusted by executives, product leaders, and customers to navigate complexity, drive alignment, and make high-quality decisions
- You thrive in high-ambiguity environments , bringing clarity, momentum, and calm as the organization scales
- 10+ years of experience in Customer Success, Implementation/Professional Services, Support, or Post-Sales Leadership within B2B SaaS or enterprise software

Tags: Customer Success