# Technical Support Specialist at Regal

- Company: Regal
- What the company does: Regal is the ai agent platform for enterprise cx. Generative ai agents are transforming customer expectations and the types of customer experiences business can build. The biggest opportunity is in support, sales and operations calls at consumer businesses. Backed by Emergence Capital.
- Company website: https://regal.ai
- Type: Startups
- Level: Mid level
- Location: New York, New York
- Work setup: Hybrid
- Pay: $60K to $80K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.lever.co/regal.ai/eae86626-8221-4291-ab57-e29f35b94ab9?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/regal-technical-support-specialist/

## About the role

Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you’ll respond to and resolve customer questions across a variety of topics, from helping users navigate the platform to troubleshooting technical issues and integrations. Your work will help ensure customers can successfully adopt Regal and get the most out of our AI Agents. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree
- Experience identifying collaboration and escalation resources in a fast-paced environment
- Experience providing the right level of context when partnering with others to resolve customer issues
- Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutions

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/regal-technical-support-specialist/