# Customer Success Manager - Healthcare SaaS at Regard

- Company: Regard
- What the company does: Regard reviews 100% of the EHR to recommend diagnoses and generate documentation at the point of care — earning revenue through better care, not queries. Backed by Techstars.
- Company website: https://regard.com
- Type: Startups (AI role)
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.ashbyhq.com/regard/822601b9-ffd2-42a6-b8f8-f17b817629d8
- Page: https://www.1752.vc/careers/jobs/regard-customer-success-manager-healthcare-saas/

## About the role

Oversee and manage the full customer lifecycle from technical integration, to implementation and user training, to renewal and expansion Establish clear retention goals and renewal milestones for the client Regard team to work toward

## What they're looking for

- 3+ years professional experience in healthcare customer success
- Experience working with the acute care setting within the past 2 years
- Experience with inpatient Epic or Cerner EHR integrations in the past 2 years
- Expert in leading meetings with healthcare client stakeholders and leadership at large and complex health systems, including experience working with clinical leaders in an acute care hospital setting
- Strong proficiency in Excel, analytics, and modeling
- Track record of fostering productive, long-term business partnerships

Tags: Customer Success