# Customer Success Manager at Remedio

- Company: Remedio
- What the company does: Automatically secure device configurations with Remedio. Fast deployment, non-disruptive remediation, zero-risk rollback. Protect 3M+ devices from misconfigurations. Backed by Bessemer.
- Company website: https://remedio.io/
- Type: Startups
- Level: Senior
- Location: New York, NY, United States
- Work setup: Remote
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://remedio.io/careers/customer-success-manager/C4.47D/?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/remedio-customer-success-manager/

## About the role

Founded in 2019, Remedio spent its first years as a bootstrapped, profitable company, building a strong enterprise customer base before raising a $65M Series A led by Bessemer Venture Partners. As we continue expanding our platform and growing our global business, we're looking for exceptional people who want to take ownership, solve meaningful challenges, and help shape the next chapter of Remedio's journey. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Own your book. Be the primary point of contact for your customers, with a clear view of each account's stakeholders, what they bought, and what success looks like for them
- Get customers to value fast. Drive onboarding and deployment, get purchased capabilities live, and remove the blockers between signature and measurable risk reduction
- Renew early and on time. Start renewal conversations 180 days out so there's time to understand what's changed for the customer and work through concerns before you're up against a deadline
- Act on signals, not guesses. Use license, product usage, and customer sentiment signals to spot risk and opportunity early, then act on them with a clear plan
- Run business reviews that prove value. Show customers, in their own numbers, the exposure Remedio has eliminated and the time their teams got back
- Forecast with confidence. Keep the CRM current, stage and tag your renewals and expansion accurately, call your number, and flag risk early

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/remedio-customer-success-manager/