# Strategic Growth Customer Success Manager at Remedio

- Company: Remedio
- What the company does: Automatically secure device configurations with Remedio. Fast deployment, non-disruptive remediation, zero-risk rollback. Protect 3M+ devices from misconfigurations. Backed by Bessemer.
- Company website: https://remedio.io/
- Type: Startups
- Level: Senior
- Location: New York, NY, United States
- Work setup: Remote
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://remedio.io/careers/strategic-growth-customer-success-manager/F4.47E/?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/remedio-strategic-growth-customer-success-manager/

## About the role

Founded in 2019, Remedio spent its first years as a bootstrapped, profitable company, building a strong enterprise customer base before raising a $65M Series A led by Bessemer Venture Partners. As we continue expanding our platform and growing our global business, we're looking for exceptional people who want to take ownership, solve meaningful challenges, and help shape the next chapter of Remedio's journey. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Own executive relationships. Build trusted relationships with CISOs, CIOs, and IT and security leadership, and multi-thread beyond the CISO into IT operations, infrastructure, risk, compliance, and procurement
- Build and run strategic account plans. Create joint, multi-year success plans tied to each customer's business outcomes, and review them quarterly with the account team and Remedio leadership
- Lead the account team. Quarterback TAMs, Sales, Solutions Engineers, and executive sponsors around one plan for each account, so the customer sees one Remedio
- Create expansion, don't just capture it. Map whitespace across business units, regions, devices, and platform capabilities. Open new buying centers and build the business case that gets expansion funded
- Run complex renewals. Lead multi-year, multi-stakeholder renewals through procurement, legal, and channel partners. Start 180 days out and use MEDDPICC to qualify and close
- Lead executive business reviews. Quantify the exposure Remedio has eliminated, the operational time returned, and the ROI against the customer's own goals

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/remedio-strategic-growth-customer-success-manager/