# Premium Support Engineer (Foster City, Weekend Shift) at Replit

- Company: Replit
- What the company does: Describe what you want. Replit builds it. Get a working app or website in minutes. No coding required. Backed by Y Combinator and a16z.
- Company website: https://replit.com
- Type: Startups
- Level: Mid level
- Location: Foster City, CA
- Work setup: Remote
- Pay: $185K to $210K base salary per year (USD)
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.ashbyhq.com/replit/a45ca7ba-21f9-464d-8c00-eb5361b3c9f4
- Page: https://www.1752.vc/careers/jobs/replit-premium-support-engineer-foster-city-weekend-shift/

## About the role

Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform.

## What they're looking for

- 3+ years in technical support, developer support, or systems engineering
- Experience providing rapid-response support to high-value or enterprise customers
- Strong debugging skills with JavaScript, Python, or similar languages
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly
- Familiarity with support tools like Zendesk, Linear, Slack , and internal debugging utilities
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure

Tags: User Operations