# Customer Success Specialist, SMB at Reputation

- Company: Reputation
- What the company does: The Reputation platform turns reviews, listings, and surveys into actionable intelligence—so every location gets clear, prioritized actions. Built for the AI era. Backed by Bessemer.
- Company website: https://www.reputation.com/
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://reputation.wd1.myworkdayjobs.com/en-US/External/job/Remote-US/Customer-Success-Specialist--SMB_JR101739-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/reputation-customer-success-specialist-smb/

## About the role

Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis. 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company. Found on 1752vc Careers, the job board for startup and VC roles.


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/reputation-customer-success-specialist-smb/