# Senior Implementation Specialist at Restaurant365

- Company: Restaurant365
- What the company does: R365's cloud-based restaurant management software helps leaders master accounting, operations, & workforce to create incredible moments that drive profits. Backed by Bessemer and ICONIQ.
- Company website: https://restaurant365.com/
- Type: Startups
- Level: Senior
- Location: Austin, TX/Akron, Ohio/Irvine, CA
- Work setup: Hybrid
- Pay: $79K to $118K base salary per year (USD)
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://jobs.lever.co/restaurant365/a807c2c2-8668-494c-b41f-69dd8f1ec164
- Page: https://www.1752.vc/careers/jobs/restaurant365-senior-implementation-specialist/

## About the role

5+ years of hands-on experience in SaaS onboarding or implementation, with a proven track record of successfully guiding customers through technical setup, training, and go-live across varied business types and user groups while consistently achieving key performance metrics. Experience managing complex, high-touch implementations with proven project management skills.

## What they're looking for

- Experience managing complex, high-touch implementations with proven project management skills
- Deep understanding of multiple R365 product lines: Accounting, Operations, ExpandShare, and HIRE
- Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously, prioritize effectively, and meet tight deadlines without sacrificing quality
- Excellent verbal and written communication skills, including the ability to lead client-facing trainings and translate technical concepts into clear, actionable guidance for both technical and non-technical stakeholders
- Highly analytical and solutions-oriented, able to assess requirements, troubleshoot issues, and make timely, data-informed decisions that support customer success
- Self-starter with the ability to work independently, while also demonstrating strong collaboration skills when working cross-functionally with Project Managers, Engineers, Product, and Customer Success

Tags: Services Delivery