# Director, Live Operations at Reveleer

- Company: Reveleer
- What the company does: Reveleer is a healthcare software and services company that empowers payers in all lines of business to take control of their risk adjustment and quality improvement programs. Backed by Upfront Ventures.
- Company website: https://reveleer.com
- Type: Startups
- Level: Principal and up
- Location: United States
- Work setup: Remote
- Pay: $180K to $210K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://reveleer.breezy.hr/p/adfb0c98fbd5-director-live-operations
- Page: https://www.1752.vc/careers/jobs/reveleer-director-live-operations/

## About the role

The Director, Live Operations, leads the technical production-operations function responsible for the availability, reliability, supportability, and continuous operation of CDM-managed customer data services. This leader owns the 24x7 operating model for production data workflows and is the accountable leader for major operational incidents, service restoration, problem management, and continuous reliability improvement.

## What they're looking for

- · 8+ years in production operations, cloud/platform operations, DevOps, SRE, operations engineering, data platform operations, or a comparable high-availability technical environment
- · 4+ years leading technical production operations, DevOps, SRE, platform-support, or operations-engineering teams
- · Demonstrated accountability for business-critical production systems operating under extended-hours or 24x7 support models
- · Demonstrated leadership of Sev-1/Sev-2 or equivalent major incidents, including incident command, restoration, RCA, problem management, and corrective-action follow-through
- · Strong working knowledge of AWS production environments, including IAM, networking/connectivity, logging/monitoring, cloud dependencies, and operational troubleshooting
- · Demonstrated experience with Terraform or comparable infrastructure-as-code technologies and repeatable infrastructure deployment/recovery practices