# Customer Experience Coordinator at Revivn

- Company: Revivn
- What the company does: Revivn is a fully integrated hardware lifecycle solution, promoting global responsibility while providing IT with enterprise-class service and security. Backed by 500 Global.
- Company website: https://www.revivn.com
- Type: Startups
- Level: Mid level
- Location: Brooklyn, NY
- Work setup: On-site
- Pay: $69K to $72K base salary per year (USD)
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://job-boards.greenhouse.io/revivn/jobs/5284610007?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/revivn-customer-experience-coordinator/

## About the role

We're building a new Customer Experience team and looking for a full-time Customer Experience Coordinator to own customer support for our business customers. In this role, you'll be the front door for every customer support request: device releases, reports, serial numbers, labels and boxes, app questions, billing, and paperwork. Today those requests land with individual account managers and sales reps. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2+ years of customer support, customer success, or support operations experience, ideally supporting business customers
- Strong written and verbal communication skills, with the ability to handle a frustrated customer professionally and write a clear, complete reply
- Excellent organization and the ability to manage many open requests at once in a fast-paced environment
- Experience working across teams to solve a problem you don't fully control
- Comfortable learning new systems quickly, including a ticketing tool, our customer app, and internal dashboards
- Strong attention to detail with a problem-solving mindset

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/revivn-customer-experience-coordinator/