# IT Support Analyst at Revolution Space

- Company: Revolution Space
- What the company does: About Revolution Space At Revolution Space we're building advanced space systems for the 21st century. Every employee at Revolution Space works on projects that are critical to our company’s future by ensuring our products work on orbit every time. Backed by Space Capital.
- Company website: https://revolutionspace.com
- Type: Startups
- Level: Analyst
- Location: Boston, MA
- Work setup: On-site
- Pay: $65K to $90K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://ats.rippling.com/revolutionspace/jobs/fe888e0a-c1dc-4b33-bf7d-a145f86a8149
- Page: https://www.1752.vc/careers/jobs/revolution-space-it-support-analyst/

## About the role

Revolution Space is seeking a strong IT Support Analyst to join our growing IT team. This role is central to supporting rapid company growth in a highly secure, compliance-driven environment (CMMC Level 2 / NIST SP 800-171). You'll be the frontline for end-user support while also owning key operational processes like workstation deployment, identity management, and hardware inventory.

## What they're looking for

- Frontline Technical Support: Triage and resolve helpdesk tickets submitted through our SharePoint-based ticketing system, covering Windows 10/11, macOS, Microsoft 365, Teams, and general connectivity issues
- Deployment Management: Own the workstation provisioning pipeline (unbox, asset-tag, image, test, and ship to local and remote staff) using centralized deployment/imaging tools
- Identity & Access Administration: Handle user provisioning, password resets, and MFA troubleshooting in Microsoft Entra ID for internal staff and B2B guest contractors
- SharePoint Administration: Support basic SharePoint site administration and configuration (bonus)
- Software Licensing: Manage routine allocation of engineering and business software licenses per established IT protocols
- Hardware Inventory: Maintain the physical IT asset cage, track inventory and spare stock, and coordinate vendor warranty repairs

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/revolution-space-it-support-analyst/