# Customer Success Senior Manager at Ripple

- Company: Ripple
- What the company does: Ripple is the leading provider of stablecoin-powered cross-border payments and digital asset custody solutions. Discover how we’re driving impact with blockchain. Backed by a16z, GV and 500 Global.
- Company website: https://ripple.com
- Type: Startups
- Level: Senior
- Location: New York, NY, United States
- Work setup: On-site
- Posted: 2026-10-01
- Apply by: 2026-11-23
- Apply: https://ripple.com/careers/all-jobs/job/8241656?gh_jid=8241656&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ripple-customer-success-senior-manager-3/

## About the role

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Develop a deep understanding of each customer's current technical solutions, organization, internal decision-making, aspirations and needs
- Serve as an advisor/Ripple advocate with customers, enabling them to better experience the potential of Ripple and participate in developing new and ground-breaking solutions
- Conduct financial, business and value analysis with the ability to understand and analyze key financial targets (e.g., cost reduction, revenue growth, etc.)
- Navigate upsell and cross sell opportunities and drive them to deal execution, working with cross functional partners
- Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout Ripple
- Identify and champion internal Ripple process improvements

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ripple-customer-success-senior-manager-3/