# Customer Support Manager, Time Off at Rippling

- Company: Rippling
- What the company does: About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
- Company website: https://rippling.com/
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Pay: $78K to $117K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://ats.rippling.com/rippling/jobs/7f88d01d-bc2b-4f33-8373-ba33617d0468?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/rippling-customer-support-manager-time-off/

## About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. Our Support Organization is composed of product specific teams such as HR, IT and Finance. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- PST timezone is preferred
- You have 3-4 years of professional experience managing a Support team within a fast-paced environment, startup, or SaaS organization
- Deep understanding of systems and operations with B2B products
- You have experience directly managing a distributed team
- Proven track record of maintaining SLAs
- Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/rippling-customer-support-manager-time-off/
