# Enterprise Customer Success Manager at Rippling

- Company: Rippling
- What the company does: About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
- Company website: https://rippling.com/
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Pay: $100K to $125K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://ats.rippling.com/rippling/jobs/e8e59f0a-57fb-4c06-ba40-13e8ac52b6cc?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/rippling-enterprise-customer-success-manager/

## About the role

Rippling is seeking a vibrant Enterprise Customer Success Manager (internally titled: Technical Account Manager) to join our rapidly scaling team. As a core part of our Customer Success organization, you'll serve as an emerging strategic technical advisor for our largest and most complex customers. This transitional role requires exceptional technical troubleshooting and cross-functional coordination to drive rapid resolution for critical customer milestones and issues. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Demonstrated ability to manage a portfolio of enterprise accounts and adapt to changing responsibilities
- Proven subject matter expertise in one or more of the following: B2B SaaS, HR, Payroll, Benefits Administration, or IT
- Exceptional problem-solving and technical troubleshooting skills
- Stellar written and verbal communication skills with a track record of building strong customer relationships
- Hands-on experience resolving complex customer escalations
- Passion for training both customers and internal teams

Tags: Technical Account Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/rippling-enterprise-customer-success-manager/