# Engineering Manager, Patient Experience at Ro

- Company: Ro
- What the company does: Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
- Company website: https://ro.co/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Hybrid
- Pay: $228K to $270K base salary per year (USD)
- Posted: 2026-10-02
- Apply by: 2026-11-23
- Apply: https://jobs.lever.co/ro/802819b6-38ce-40ff-9a8e-e71e580fb417?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ro-engineering-manager-patient-experience/

## About the role

As an Engineering Manager on the Ro Patient Experience team, you’ll be responsible for the surface areas that support millions of patients in their treatment journey - everything from coordinating treatment plans with their provider to receiving counseling and support from their care team. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Set the technical and execution direction for a full-stack team that brings together capabilities and services from across Ro into a cohesive, intuitive patient experience
- Shape the strategy and evolution of AI-enabled patient experiences across Ro, balancing rapid iteration with reliability, technical quality, and patient trust
- Partner closely with Product and Design to translate complex healthcare workflows and underlying systems into experiences that feel simple and useful to patients
- Turn ambiguous patient and business problems into clear priorities and executable plans, defining a path forward even when requirements, ownership, or success metrics are still evolving
- Stay close to execution — coaching and developing engineers while digging into technical decisions, product tradeoffs, patient feedback, and data when needed to unblock the team and drive critical initiatives forward

Tags: Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ro-engineering-manager-patient-experience/