# Staff Software Engineer/Tech Lead, Patient Experience at Ro

- Company: Ro
- What the company does: Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
- Company website: https://ro.co/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Hybrid
- Pay: $223K to $311K base salary per year (USD)
- Posted: 2026-10-02
- Apply by: 2026-11-23
- Apply: https://jobs.lever.co/ro/96db2e06-3776-42f3-adfd-86dee386a0a6?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ro-staff-software-engineer-tech-lead-patient-experience/

## About the role

As a Staff Software Engineer/Tech Lead on our Patient Experience team, you’ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Translate patient and growth opportunities into technical strategy, partnering with product and engineering to determine how systems should evolve to support the outcomes we’re trying to achieve
- Lead complex, backend-oriented engineering work across healthcare intake and prescription flows, commerce, merchandising, subscriptions, renewals, and related patient experiences
- Shape ambiguous problems from the earliest stages, bringing systems thinking and technical judgment into product decisions rather than engaging only once requirements have been defined
- Elevate the team’s technical and product thinking, helping engineers reason about both the systems underneath an experience and the patient and business outcomes those systems enable
- Develop a deep understanding of Ro’s business and patient journey, and translate those insights into high-impact technical opportunities that improve patient outcomes and drive revenue and growth

Tags: Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ro-staff-software-engineer-tech-lead-patient-experience/