# Customer Experience Representative, Trump Accounts Resolution Desk at Robinhood

- Company: Robinhood
- What the company does: Trade stocks on Robinhood with commission-free investing & advanced trading tools. Access fractional shares, real-time market data, and more. Terms and fees may apply. Backed by Index, Kleiner Perkins and NEA.
- Company website: http://robinhood.com/
- Type: Startups
- Level: Mid level
- Location: Westlake, TX
- Work setup: On-site
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://boards.greenhouse.io/robinhood/jobs/8230730?t=gh_src=&gh_jid=8230730
- Page: https://www.1752.vc/careers/jobs/robinhood-customer-experience-representative-trump-accounts-resolution-desk/

## About the role

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

## What they're looking for

- Active FINRA Series 7 and 63 Licenses with an ability to quickly put your brokerage knowledge into action
- Excellent customer service, written and verbal communication skills with a passion to support customers
- Comfort operating in a high-visibility, high-scrutiny support environment tied to a national program
- Effectiveness and willingness to adapt to CX experience delivery through phone and written channels
- Ability to quickly defuse customer anxiety through exceptional customer service skills
- Self-starter and ambitious learner who is comfortable with ambiguity and a fast-paced environment

Tags: Customer Care