# Customer Experience Team Lead at Robinhood

- Company: Robinhood
- What the company does: Trade stocks on Robinhood with commission-free investing & advanced trading tools. Access fractional shares, real-time market data, and more. Terms and fees may apply. Backed by Index, Kleiner Perkins and NEA.
- Company website: http://robinhood.com/
- Type: Startups
- Level: Senior
- Location: Westlake, TX
- Work setup: On-site
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://boards.greenhouse.io/robinhood/jobs/8209838?t=gh_src=&gh_jid=8209838
- Page: https://www.1752.vc/careers/jobs/robinhood-customer-experience-team-lead/

## About the role

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

## What they're looking for

- Active FINRA Series 7 and Series 63 , Series 9/10 or 24 preferred (or ability to obtain 9/10 within 120 days)
- Strong coaching and leadership skills with a passion for developing frontline talent
- Excellent written and verbal communication skills
- Proven ability to operate in a fast-paced, high-volume environment while managing competing priorities
- Strong analytical and problem-solving skills with attention to detail
- Flexibility in scheduling to support business needs

Tags: Customer Care