# Manager, Global BPO Management at Robinhood

- Company: Robinhood
- What the company does: Trade stocks on Robinhood with commission-free investing & advanced trading tools. Access fractional shares, real-time market data, and more. Terms and fees may apply. Backed by Index, Kleiner Perkins and NEA.
- Company website: http://robinhood.com/
- Type: Startups
- Level: Senior
- Location: Chicago, IL; Denver, CO; Westlake, TX
- Work setup: On-site
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://boards.greenhouse.io/robinhood/jobs/8074884?t=gh_src=&gh_jid=8074884&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/robinhood-manager-global-bpo-management/

## About the role

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years of experience in vendor management, BPO, or operational leadership within financial services or technology, including 4+ years of experience managing and developing teams
- Proven track record of managing global vendor networks, including executing operational governance, service level agreements, and financial budgeting
- Strong analytical skills with experience using platforms like Looker, Tableau, or SQL to translate operational metrics into clear strategic decisions
- Experience negotiating and managing commercial contracts, including Master Service Agreements (MSAs) and Statements of Work (SOWs)
- FINRA Series 7, 63, and 9/10 or Series 24 licenses (strongly preferred, or willingness to obtain)

Tags: Customer Care

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/robinhood-manager-global-bpo-management/