# Overnight Customer Experience Representative, Active Trader at Robinhood

- Company: Robinhood
- What the company does: Trade stocks on Robinhood with commission-free investing & advanced trading tools. Access fractional shares, real-time market data, and more. Terms and fees may apply. Backed by Index, Kleiner Perkins and NEA.
- Company website: http://robinhood.com/
- Type: Startups
- Level: Mid level
- Location: Chicago, IL; Denver, CO; Westlake, TX
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://boards.greenhouse.io/robinhood/jobs/8224751?t=gh_src=&gh_jid=8224751
- Page: https://www.1752.vc/careers/jobs/robinhood-overnight-customer-experience-representative-active-trader/

## About the role

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

## What they're looking for

- 1+ years of customer experience within financial services, with interest in working with active traders or on a trade desk
- Willingness to learn options and margins
- Active Series 7 & 63
- Series 3 required in the first 120 days
- Demonstrated ability to collaborate with cross-functional teams (Product, Compliance, Engineering) to enhance product functionality and customer satisfaction
- Proven track record of effectively handling escalated customers and successfully de-escalating them

Tags: Customer Care