# Principal Software Engineer- Agentic Customer Care at Roblox

- Company: Roblox
- What the company does: Roblox is a global platform where millions of people gather together every day to imagine, create, and share experiences with each other in immersive, user-generated 3D worlds. Backed by First Round.
- Company website: https://hbr.org/2022/03/the-ceo-of-roblox-on-scaling-community-sourced-innovation
- Type: Startups
- Level: Principal and up
- Location: San Mateo, CA, United States
- Work setup: On-site
- Posted: 2026-09-29
- Apply by: 2026-11-23
- Apply: https://careers.roblox.com/jobs/8214965?gh_jid=8214965&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/roblox-principal-software-engineer-safety-experience/

## About the role

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are looking for a Principal Software Engineer to join our Safety Experience team within the Trust & Safety organization. In this role, you will revolutionize Roblox users' perception of safety by developing agentic applications and complex technical solutions at scale. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A Bachelor's degree in Computer Science, or a related field, with a minimum of 8 years of hands-on experience. A graduate degree is highly preferred
- Proven experience developing innovative solutions using LLMs is required
- Extensive experience with modern programming languages such as C#, Java, Python, or similar, with a strong emphasis on writing efficient, maintainable, and scalable code
- In-depth knowledge of contemporary software design patterns, including microservice architecture, RESTful APIs, and Remote Procedure Calls (RPC), with a proven track record of building robust and scalable systems
- Demonstrated ability to develop end-to-end solutions for complex technical challenges, collaborating across multiple teams from conception through to launch
- Proven experience developing innovative solutions using LLMs is highly desirable

Tags: Software Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/roblox-principal-software-engineer-safety-experience/