# Senior Product Support Manager, Support Operations at Roblox

- Company: Roblox
- What the company does: Roblox is a global platform where millions of people gather together every day to imagine, create, and share experiences with each other in immersive, user-generated 3D worlds. Backed by First Round.
- Company website: https://hbr.org/2022/03/the-ceo-of-roblox-on-scaling-community-sourced-innovation
- Type: Startups
- Level: Senior
- Location: San Mateo, CA, United States
- Work setup: On-site
- Posted: 2026-10-08
- Apply by: 2026-11-23
- Apply: https://careers.roblox.com/jobs/8214146?gh_jid=8214146&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/roblox-senior-product-support-manager-support-operations/

## About the role

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in operations management or product support, with a focus on creator and user experiences
- 5+ years of experience developing processes to improve operational efficiency
- 5+ years of experience using data to lead decision-making
- Strong program management skills, with experience leading projects at scale
- Strong collaboration skills, with the ability to work with cross-functional teams, specifically product, engineering, and BPO workforces
- Bachelor's degree in business, operations, or a related field

Tags: Safety Operations (Non-Tech)

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/roblox-senior-product-support-manager-support-operations/