# Named Technical Support Engineer at Roboflow

- Company: Roboflow
- What the company does: Everything you need to build and deploy computer vision models, from automated annotation tools to high-performance deployment solutions. Backed by Y Combinator and GV.
- Company website: https://roboflow.com
- Type: Startups (AI role)
- Level: Mid level
- Location: NY, SF or Remote (US)
- Work setup: Remote
- Pay: $150K to $200K base salary per year (USD)
- Posted: 2025-12-22
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/roboflow/48f0f38f-b223-47fe-979d-4934c6371278
- Page: https://www.1752.vc/careers/jobs/roboflow-named-technical-support-engineer/

## About the role

As the Named Support Engineer dedicated to a single enterprise customer, you will: Become the technical continuity for the customer’s computer vision deployment across your region.

## What they're looking for

- You enjoy teaching just as much as troubleshooting. You run bitesize enablement sessions, create tailored guides and internal customer knowledge bases, and help your customer mature their computer vision operations
- When issues arise, you are calm, structured, and communicative. When things are quiet, you’re proactively improving processes, surfacing insights, and strengthening the operational fabric between Roboflow and the customer
- Contextual Problem Solving: Strong questioning and listening to understand customer environments
- Relationship Building: Able to form trust quickly and operate as a long-term technical partner
- Translating Complexity: Skilled at making technical topics understandable to non-technical stakeholders
- Managing Sensitive Issues: Calm under pressure, structured in updates, disciplined in follow‑through

Tags: GTM