# Support Engineer at Roboflow

- Company: Roboflow
- What the company does: Everything you need to build and deploy computer vision models, from automated annotation tools to high-performance deployment solutions. Backed by Y Combinator and GV.
- Company website: https://roboflow.com
- Type: Startups (AI role)
- Level: Mid level
- Location: NY, SF or Remote
- Work setup: Remote
- Posted: 2025-09-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/roboflow/6b801cc9-8aa7-42e0-accd-bc8d5441b739
- Page: https://www.1752.vc/careers/jobs/roboflow-support-engineer/

## About the role

At Roboflow, our enterprise customers aren't just buying software; they're investing in solutions to complex computer vision problems. For them to truly succeed, our support can't just be a reactive break/fix service.

## What they're looking for

- Variety energises you, process informs you, pressure focuses you, teammates encourage you and knowledge releases you
- Accountable to the team for the reliable execution of Support’s deliverables, empowered to continually look at ways to improve the environment of Support. No question is too difficult to ask
- Empathetic to customer needs and the importance of communicating in remote relationships, you are considerate of team needs and how the experience of one engineer contributes to the whole
- Many Roboflowers have used our tools before joining. One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open source projects
- Support at Roboflow is consultative in scope, collaborative in nature, exciting in execution and always evolving to meet the needs of our customers and the team. If you love to get your hands dirty and enjoy finding the root cause, let’s have a chat

Tags: GTM