# Senior IT Support Analyst I at Rocket Lab

- Company: Rocket Lab
- What the company does: The end-to-end space company delivering reliable launch services, spacecraft, satellite components. Backed by Bessemer and Khosla.
- Company website: https://www.rocketlabusa.com/
- Type: Startups
- Level: Senior
- Location: Wallops Island, VA
- Work setup: On-site
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://job-boards.greenhouse.io/rocketlab/jobs/8004802003
- Page: https://www.1752.vc/careers/jobs/rocket-lab-senior-it-support-analyst-i-3/

## About the role

Carry out the day-to-day functions required to provide the efficient delivery of IT services to Rocket Lab Take ownership of on-site IT infrastructure, including clients, servers and network

## What they're looking for

- 5+ years' experience in IT support, systems or infrastructure roles, with a STEM degree or equivalent technical background, including demonstrable time operating with limited onsite supervision
- Working knowledge of a service delivery framework such as ITIL, and practical experience with formal Change, Incident, Problem and Configuration management
- Experience across most, and deep capability in at least three, of the following:
- PC and server hardware (including build, repair, upgrade and component-level diagnosis)
- Networking (switching, VLANs, routing basics, TCP/IP, DNS, DHCP, wireless, PoE, structured cabling and fiber) and troubleshooting
- Scripting and automation (e.g. PowerShell, Python, Bash)

Tags: Client Services