# Supervisor, IT Support at Rocket Lab

- Company: Rocket Lab
- What the company does: The end-to-end space company delivering reliable launch services, spacecraft, satellite components. Backed by Bessemer and Khosla.
- Company website: https://www.rocketlabusa.com/
- Type: Startups
- Level: Mid level
- Location: Long Beach, CA
- Work setup: On-site
- Posted: 2026-08-31
- Apply by: 2026-10-19
- Apply: https://job-boards.greenhouse.io/rocketlab/jobs/7980784003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/rocket-lab-supervisor-it-support/

## About the role

Based on site at Rocket Lab’s global headquarters in Long Beach, CA, the Supervisor, IT Support will be responsible for the day-to-day coordination and delivery of IT support services, ensuring efficient ticket management, maintaining service quality standards, and providing escalated technical support to the business. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years of experience in a support or service role with progressive responsibility and a high school diploma or GED
- Some leadership experience, even informal, like mentoring or training others
- Hands-on experience with ITSM tools like Jira, ServiceNow or similar, and experience in following a framework for service delivery such as ITIL
- PC hardware (including the ability to assemble and dissemble desktop PCs)
- Active Directory and Group Policy

Tags: Client Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/rocket-lab-supervisor-it-support/