# Senior Manager, Billing and Payment Operations at Rocket Lawyer

- Company: Rocket Lawyer
- What the company does: Rocket Lawyer makes the law affordable and simple. Create and sign legal documents online, get legal advice from attorneys, incorporate your business, and more! Backed by GV.
- Company website: https://www.rocketlawyer.com
- Type: Startups
- Level: Senior
- Location: Arizona ; Colorado ; North Carolina ; Utah
- Work setup: On-site
- Pay: $142K to $167K base salary per year (USD)
- Posted: 2026-07-28
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/rocketlawyer/jobs/5373310008
- Page: https://www.1752.vc/careers/jobs/rocket-lawyer-senior-manager-billing-and-payment-operations/

## About the role

Responsible for Billing and Payment Operations - this role manages delivery of a simple and versatile payment experience for customers, effective internal tooling and operations, optimizing global payment processing, and mitigating risk for all constituents. This role will report to the Sr. Director, Operations and be responsible for managing payments in the US, and a small number of international markets.

## What they're looking for

- Maintain granular command of Risk Management tactics including Rocket Lawyer and vendor risk rules and their impacts, constantly analyzing and reporting impacts and efficacy of each
- 8-10 years in payments at a SaaS or subscription-based e-commerce business
- Expert-level understanding of credit/debit card processing and intimate familiarity with all facets of the payment card processing ecosystem, alternative payment method experience helpful
- Experience with Stripe is essential
- Demonstrated track record developing and managing high-performing teams with excellent morale
- Proven history of effective cross-functional partnership and collaboration with key stakeholders, peers and other internal constituents

Tags: Support/Fulfillment