# Scaled Customer Success Manager at Rogo

- Company: Rogo
- What the company does: Rogo is the trusted AI partner to the world’s leading financial institutions. Rogo helps finance teams make better decisions and build smarter teams. Backed by Kleiner Perkins and Sequoia.
- Company website: https://rogo.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: New York City
- Work setup: On-site
- Pay: $130K to $175K base salary per year (USD)
- Posted: 2026-05-04
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/rogo/42c3958c-8648-46d6-8696-dbc5382cc6ec
- Page: https://www.1752.vc/careers/jobs/rogo-scaled-customer-success-manager/

## About the role

Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You’ll own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. You’ll be the primary partner to both day-to-day users and executive stakeholders, ensuring customers achieve measurable ROI from Rogo and ultimately contributing to bottom-line revenue growth.

## What they're looking for

- 5-7+ years of experience in customer success, account management, or related customer-facing roles, ideally in a scaled, pooled, or digital CS model managing a large book of accounts
- Demonstrated ability to drive outcomes across a large portfolio through programs, automation, and data
- Comfort using usage analytics to prioritize and trigger action
- Strong content creation skills, you can produce crisp customer-facing emails, in-app messaging, enablement content, and webinar scripts that actually get read and acted on
- Confident communicator able to run group sessions (webinars, office hours, cohort onboardings) and handle 1:1 executive conversations when needed
- Outstanding project management skills, you’re extremely organized, detail-oriented, and able to run many parallel workstreams across a large book

Tags: GTM