# Customer Retention Manager at Rubrik

- Company: Rubrik
- What the company does: Backed by Greylock, Khosla and Lightspeed.
- Company website: https://www.rubrik.com/en
- Type: Startups
- Level: Senior
- Location: Palo Alto, CA
- Work setup: On-site
- Posted: 2026-08-19
- Apply by: 2026-10-12
- Apply: https://www.rubrik.com/company/careers/departments/job.8140013?gh_jid=8140013
- Page: https://www.1752.vc/careers/jobs/rubrik-customer-retention-manager/

## About the role

2. Cross‑Functional Risk Orchestration (Renewals, CS, CI, Pricing)

## What they're looking for

- Experience in competitive intelligence, pricing strategy, or deal desk functions
- Experience running war rooms or escalation workflows
- Background in program management or enablement
- Strong understanding of SaaS economics: GRR, NRR, churn, discount impact, unit economics

Tags: Support