# Product Support Specialist at Rundoo

- Company: Rundoo
- What the company does: Modern, easy to use point of sale for independent supply stores, powered by AI and your data. Running in 500+ stores. Backed by Battery and Bessemer.
- Company website: https://rundoo.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Chicago
- Work setup: Remote
- Pay: $83K base salary per year (USD)
- Posted: 2026-07-23
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/rundoo/e7c204c2-e71e-4045-93d6-9983d216d5b5
- Page: https://www.1752.vc/careers/jobs/rundoo-product-support-specialist/

## About the role

As a Product Support Specialist at Rundoo, you will be the primary point of contact for clients in their time of need. You'll help independent hardware and paint store owners solve problems across our full ERP platform—from POS transaction issues to inventory sync problems, accounting reconciliation, and user training questions.

## What they're looking for

- Comfortable learning and becoming expert in complex software (our full ERP platform)
- Proficient with spreadsheets (Google Sheets/Excel) for data analysis
- Strong analytical skills for investigating balance discrepancies and data issues
- Able to work during required hours

Tags: GTM