# Account Manager (Enterprise) at Runpod

- Company: Runpod
- What the company does: AI infrastructure with on-demand GPUs and serverless compute. Run training, inference, and batch workloads on the cloud with Runpod. Backed by AI Grant.
- Company website: https://www.runpod.io/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote - USA
- Work setup: Remote
- Posted: 2025-11-07
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/runpod/8c9d5163-1069-4a72-9cfd-c44ce3851a80
- Page: https://www.1752.vc/careers/jobs/runpod-account-manager-enterprise/

## About the role

Serve as the main point of contact for a portfolio of existing accounts. Monitor account health metrics (usage, billing, feature adoption, churn risk) and proactively intervene.

## What they're looking for

- 2–5 years of experience in account management, customer success, or post-sales roles (ideally in SaaS, cloud, or infrastructure)
- Strong technical acumen with the confidence to engage both developers and executives
- Strong relationship skills, ability to manage multiple stakeholders (technical and business)
- Good understanding of metrics like churn, usage, ARR/MRR, net revenue retention
- Comfortable analyzing usage data, spotting trends, and making recommendations based on that
- Excellent communication (verbal and written) and presentation skills

Tags: Sales