# Technical Support Engineer (L1) at Runpod

- Company: Runpod
- What the company does: AI infrastructure with on-demand GPUs and serverless compute. Run training, inference, and batch workloads on the cloud with Runpod. Backed by AI Grant.
- Company website: https://www.runpod.io/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote - USA
- Work setup: Remote
- Pay: $55K to $73K base salary per year (USD)
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://jobs.ashbyhq.com/runpod/f9f9e6f1-4203-4ea9-a9b4-4a108e684372?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/runpod-technical-support-engineer-l1/

## About the role

Strong problem-solving skills and the ability to analyze and resolve customer issues. Bachelor’s degree in computer science or equivalent professional experience Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Strong problem-solving skills and the ability to analyze and resolve customer issues
- Bachelor’s degree in computer science or professional experience in a technical support role
- At least 2 years of experience with shell scripting, Python, and SQL
- Excellent communication skills, both verbal and written
- Experience with REST APIs and GraphQL
- Availability to work weekends (Saturday or Sunday) and an allocated shift if required

Tags: Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/runpod-technical-support-engineer-l1/