# Technical Support Engineer (L2) at Runpod

- Company: Runpod
- What the company does: AI infrastructure with on-demand GPUs and serverless compute. Run training, inference, and batch workloads on the cloud with Runpod. Backed by AI Grant.
- Company website: https://www.runpod.io/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote - USA
- Work setup: Remote
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/runpod/4843a2de-5094-4157-b2b1-ab7bb8876f67
- Page: https://www.1752.vc/careers/jobs/runpod-technical-support-engineer-l2/

## About the role

We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale.

## What they're looking for

- At least 5 years professional experience in technical customer support
- Bachelor's degree in a relevant field (e.g., Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience
- Familiarity with applied AI use cases such as inference, fine-tuning, LLM-based applications, or agentic systems
- Strong problem-solving skills and the ability to analyze and resolve technical issues
- Should have at least 2 years of experience in software engineering/development or 2 years of experience as a networking admin
- Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python

Tags: Engineering