# Creative Support Specialist, Enterprise at Runway Health

- Company: Runway Health
- What the company does: Affordable, convenient travel health medications for motion sickness, sleeplessness, altitude sickness, malaria prevention and traveler's diarrhea. Backed by Techstars.
- Company website: https://runwayhealth.com
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $100K to $145K base salary per year (USD)
- Posted: 2026-03-17
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/runway-ml/f6e8f3fa-0440-484e-92f7-6ae2e67f1d07
- Page: https://www.1752.vc/careers/jobs/runway-health-creative-support-specialist-enterprise/

## About the role

*Open to hiring remote across the west coast — we also have offices in San Francisco and Seattle We're building a tool that makes content creation accessible for everyone, from individual creators to Fortune 500 enterprises. We're looking for people who are deeply versed in the Runway product and can take a strategic and creative view to Enterprise Support. If that's you, read on!

## What they're looking for

- Experience with a mix of video editing, content creation, creative workflows, or generative AI tools
- 3-5+ years in customer-facing technical roles (support, solutions engineering, CSM, technical account management)
- Proven track record handling enterprise customers and complex escalations
- History of working autonomously with minimal supervision
- Examples of process improvements or systems you've built

Tags: Customer Experience