# Senior IT Engineer - US West Coast at Runway Health

- Company: Runway Health
- What the company does: Affordable, convenient travel health medications for motion sickness, sleeplessness, altitude sickness, malaria prevention and traveler's diarrhea. Backed by Techstars.
- Company website: https://runwayhealth.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $110K to $170K base salary per year (USD)
- Posted: 2026-06-25
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/runway-ml/1045dd51-cdaa-4d3f-9d25-bebce9f40a44
- Page: https://www.1752.vc/careers/jobs/runway-health-senior-it-engineer-us-west-coast/

## About the role

* Open to hiring remote on the West Coast— preferable to have someone near our office in SF or Seattle. We're looking for someone to join our IT team and take ownership of day-to-day technical support for a globally distributed company. You'd report to the Head of IT/Security and be the first point of contact for employees with requests, device issues, and account problems.

## What they're looking for

- Some form of IT support experience. A help-desk role, an internal support function, or just being the person everyone came to when something broke. The title matters less than the reps
- Comfort with macOS. Our user endpoint fleet is mostly Mac. You should be able to troubleshoot system issues, manage profiles, and work in the terminal without hand-holding
- Familiarity with Google Workspace administration, or the confidence to pick it up fast. CLI admin tooling experience is a plus
- A working understanding of networking fundamentals: DNS, DHCP, LAN/WAN basics, and how traffic moves. You don't need to be a network engineer, but you shouldn't be lost when a connectivity issue comes in
- Basic understanding of cybersecurity principles. You should know what endpoint security, encryption, and access controls are, and why they matter, even if you haven't built policies from scratch
- Strong written communication. This is a remote role and coordination happens in Slack and Notion. If you can't write clearly, the timezone gap makes everything harder

Tags: Engineering