# Technical Support Engineer at SafeBreach

- Company: SafeBreach
- What the company does: SafeBreach is a pioneer in the emerging category of breach and attack simulation. The company's groundbreaking platform provides a “hacker's view” of an enterprise’s security posture to proactively predict attacks, validate security controls, and improve SOC... Backed by Emerald Development Managers.
- Company website: https://safebreach.com
- Type: Startups
- Level: Mid level
- Location: United States
- Work setup: On-site
- Pay: $110K to $135K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://job-boards.greenhouse.io/safebreach/jobs/4423293009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/safebreach-technical-support-engineer/

## About the role

Do you enjoy digging into complex technical problems and seeing them through to resolution? SafeBreach is seeking a Technical Support Engineer to support our United States enterprise customers. You'll troubleshoot, replicate, and resolve issues across our industry-leading exposure validation platform. This role is a strong fit for an engineer with a few years of support experience who wants to deepen their cybersecurity expertise alongside a collaborative global team. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Serve as a technical point of contact for customer support cases, troubleshooting issues through to resolution
- Build and maintain customer environments in the support lab, replicate customer issues to isolate root cause and file well-documented defects
- Own escalations through resolution, partnering with senior engineers and field teams on complex, high-priority cases
- Contribute to root cause analysis and recommend process improvements
- Create and maintain knowledge base articles, and contribute to internal training and enablement
- Collaborate closely with engineering, technical operations, product management, and quality assurance

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/safebreach-technical-support-engineer/