# Complaints and Grievance Coordinator at SafeRide Health

- Company: SafeRide Health
- What the company does: SafeRide Health is a technology and services company dedicated to closing the gap between healthcare need and access through modern, scalable non-emergency medical transportation. SafeRide transforms transportation from a cost center into a strategic lever... Backed by NEA.
- Company website: https://www.saferidehealth.com/
- Type: Startups
- Level: Mid level
- Location: San Antonio, Texas
- Work setup: On-site
- Posted: 2026-08-05
- Apply by: 2026-10-08
- Apply: https://saferidehealth.bamboohr.com/careers/307
- Page: https://www.1752.vc/careers/jobs/saferide-health-complaints-and-grievance-coordinator/

## About the role

SafeRide Health is seeking an experienced Complaints and Grievance Coordinator responsible for processing complaints and grievances, consisting of member grievances, appeals, and provider disputes. This role ensures that cases are resolved by client-specific requirements across all lines of business. Provide daily, weekly and monthly complaint and grievance updates to leadership

## What they're looking for

- Minimum High school diploma or equivalent
- Minimum one (1) year in grievance and appeals processing
- Minimum one (1) year in an inbound call center environment
- Experience with Medicaid, Medicare, and NEMT guidelines
- Associate’s degree in relevant discipline
- Knowledge of health insurance programs and benefits

Tags: Member Services