# Focus Member Coordinator at SafeRide Health

- Company: SafeRide Health
- What the company does: SafeRide Health is a technology and services company dedicated to closing the gap between healthcare need and access through modern, scalable non-emergency medical transportation. SafeRide transforms transportation from a cost center into a strategic lever... Backed by NEA.
- Company website: https://www.saferidehealth.com/
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://saferidehealth.bamboohr.com/careers/324?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/saferide-health-focus-member-coordinator/

## About the role

At SafeRide Health, we are committed to ensuring transportation is never a barrier to care — especially for our most vulnerable populations. As a Focus Member Coordinator, you will deliver proactive, white-glove support to high-priority members through a tier-based service model. This role combines empathy, operational precision, and problem-solving to ensure every ride is seamlessly executed. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Deliver high-quality, personalized service to Focus Members, ensuring their unique needs are met with empathy and efficiency
- Proactively confirm and support upcoming rides in coordination with the Routing Team, guided by member tier designations
- Monitor the Focus Member Dashboard to track key metrics, active memberships, and expiration dates
- Identify and escalate errors, discrepancies, or potential service issues
- Maintain accurate records to ensure continuity and quality of service
- Partner with Routing, Network, and Member Services teams to resolve issues before they impact members

Tags: Member Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/saferide-health-focus-member-coordinator/