# Enterprise Customer Success Manager at Sainapse

- Company: Sainapse
- What the company does: Sainapse reads the tickets, documents, and account signals your teams already work, then completes the work inside Salesforce, ServiceNow, SAP, or Freshdesk. Backed by Accel.
- Company website: https://bayestree.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: Remote
- Pay: $70K to $100K base salary per year (USD)
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://jobs.ashbyhq.com/sainapse/c8d02d63-b61b-41a2-a528-396de2a5a3f7
- Page: https://www.1752.vc/careers/jobs/sainapse-enterprise-customer-success-manager/

## About the role

Enterprise AI creates value when it becomes part of everyday operations. Launch is only the beginning. You will own adoption, value realization, relationship health, renewal readiness, and expansion after go-live, combining commercial accountability with technical fluency. Customers can explain the value they receive. Risks are visible early, renewals are earned, and expansion follows from useful outcomes. You will partner with Forward Deployment on implementation and the founders on commercial negotiations.

## What they're looking for

- Enterprise customer success, technical account management, or consulting experience with evidence of improved adoption, retention, or expansion
- Technical fluency with APIs, integrations, and enterprise workflows
- Clear executive communication, commercial judgment, and consistent follow-through
- The ability to build the first useful process while staying close to customers

Tags: Sales Staff