# Contract and Billing Specialist at Samsara

- Company: Samsara
- What the company does: Backed by General Catalyst and a16z.
- Company website: https://www.samsara.com/
- Type: Startups
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://www.samsara.com/company/careers/roles/8282082?gh_jid=8282082&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/samsara-contract-and-billing-specialist/

## About the role

Samsara's Customer Success team is on the front lines of business value delivery by helping customers adopt our platform, realize measurable business value, and renew and expand with confidence. Billing errors, concession requests, and cancellation or return exceptions currently land with CSMs, CS managers, and several partner teams, each holding part of the picture. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4+ years of experience in billing operations, order to cash, revenue operations, deal desk, contracts, or a similar finance and operations role
- This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence
- Strong investigative skills: you can rebuild a timeline from incomplete or conflicting information across CRM, billing, and contract systems, including when the people involved have left
- Sound financial judgment about credits, concessions, reprocessing, and refunds, and a clear way of explaining your recommendation
- Customer-facing communication that stays honest and composed in hard conversations, and written summaries a leader can read once and decide on
- A record of driving results across teams without authority over them, including working to deadlines in an approval process

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/samsara-contract-and-billing-specialist/