# Customer Success Manager at Samsara

- Company: Samsara
- What the company does: Backed by General Catalyst and a16z.
- Company website: https://www.samsara.com/
- Type: Startups
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://www.samsara.com/company/careers/roles/8064913?gh_jid=8064913
- Page: https://www.1752.vc/careers/jobs/samsara-customer-success-manager/

## About the role

Samsara’s Customer Success team is on the front lines of business value delivery by helping customers adopt our platform, realize measurable business value, and renew and expand with confidence. Our Mid-Market Customer Success Managers pick up where our Implementation team leaves off, working closely with our customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.

## What they're looking for

- 2 - 4+ years of experience in a customer success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred
- This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence
- Experience supporting or working with technical products
- Solutions-oriented with strong problem-solving skills
- Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- Diplomacy, tact, and poise under pressure when working through customer issues

Tags: Customer Success