# Enterprise Customer Success Manager at Samsara

- Company: Samsara
- What the company does: Backed by General Catalyst and a16z.
- Company website: https://www.samsara.com/
- Type: Startups
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://www.samsara.com/company/careers/roles/8139049?gh_jid=8139049
- Page: https://www.1752.vc/careers/jobs/samsara-enterprise-customer-success-manager/

## About the role

Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the long-term value they receive from Samsara.

## What they're looking for

- 6+ years of work experience with most recent experience in a Senior Customer Success, Account Management, or strategic consulting role
- Track record of anticipating strategic obstacles and resolving complex challenges through a blend of foresight, deep business insight, and diplomatic poise under multifaceted pressure
- Proven ability to build trust and communicate effectively across all levels, from executive leadership to technical teams and daily end-users, both internally and externally
- Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products
- Bachelor’s degree from a 4-year institution
- This role requires up to 25-40% travel

Tags: Customer Success