# Manager, Customer Success Account Management at Samsara

- Company: Samsara
- What the company does: Backed by General Catalyst and a16z.
- Company website: https://www.samsara.com/
- Type: Startups
- Level: Senior
- Location: Remote - CA; Remote - IL; Remote - TX; Remote - WA
- Work setup: Remote
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://www.samsara.com/company/careers/roles/8232209?gh_jid=8232209&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/samsara-manager-ii-customer-success-2/

## About the role

Samsara's Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew with confidence. As Manager II on the Mid-Market Customer Success Account Management (CSAM) team, you will lead a team of CSAMs responsible for driving adoption, value realization, and renewal outcomes across a portfolio of US Private Mid-Market customers. You will also collaborate extensively with the new business Sales team to drive account growth. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in Account Management, Customer Success, or Renewals
- 2+ years of direct people management experience leading customer-facing, quota-carrying teams with a portfolio of 100+ accounts per rep
- Full ownership of retention outcomes in a recurring revenue environment
- Demonstrated experience driving product adoption and customer value realization
- Strong negotiation and deal coaching skills
- Strong analytical capability, comfortable using data and AI

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/samsara-manager-ii-customer-success-2/