# B2B Service Account Manager at Samsung

- Company: Samsung
- Company website: https://www.samsung.com
- Type: Startups
- Level: Senior
- Location: 6625 Excellence Way, Plano, TX, USA
- Work setup: On-site
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://sec.wd3.myworkdayjobs.com/en-US/Samsung_Careers/job/6625-Excellence-Way-Plano-TX-USA/B2B-Service-Account-Manager_R120234-1
- Page: https://www.1752.vc/careers/jobs/samsung-b2b-service-account-manager/

## About the role

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide.

## What they're looking for

- Bachelor’s Degree (or equivalent experience) in Electronics Engineering Technology, Computer Engineering Technology, Business management, Hospitality, or similar Customer service
- Six (6) years of customer service experience supporting consumer electronics products and relevant systems and service
- Experience with installation, operation and support of digital signage products and complex audio visual presentation and automated control systems is a plus
- Strong preference with customer escalation support, customer facing role with customer centric mindset and strong soft skill
- Prefer experience with installing and supporting Samsung indoor and outdoor digital signage products, including Direct View LED, LFD, MagicInfo, Hospitality TV and PC monitors
- Current OSHA 30 job-site safety training certification a plus