# Product Support Engineer at Samsung

- Company: Samsung
- Company website: https://www.samsung.com
- Type: Startups
- Level: Mid level
- Location: 6555 Excellence Way, Plano, TX, USA
- Work setup: On-site
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://sec.wd3.myworkdayjobs.com/en-US/Samsung_Careers/job/6555-Excellence-Way-Plano-TX-USA/Professional----CS-Technical-Support_R121484?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/samsung-product-support-engineer-2/

## About the role

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s Degree or higher in Engineering required, from an accredited college or university or equivalent experience
- Minimum with 6+ years of experience in a Consumer Electronic product support or service support role. Commercial Display experience is preferred
- Knowledge of network infrastructure. Specifically, Wi-Fi, Bluetooth and other methods to connect products to each other, as well as to home networks
- The ability to develop and maintain excellent working relationships with peers and leadership within the department
- Ability to work cooperatively and to occasionally interface with senior management for technical information exchange
- Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/samsung-product-support-engineer-2/