# Customer Engineer at Sapien

- Company: Sapien
- What the company does: The AI profit engine behind the world's most impactful businesses. Serving finance & ops teams from mid-market to F500. Backed by General Catalyst.
- Company website: https://www.getsapien.com/
- Type: Startups
- Level: Mid level
- Location: Sapien HQ — NYC
- Work setup: On-site
- Pay: $175K to $250K base salary per year (USD)
- Posted: 2026-02-04
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/sapien/281000e9-1f14-4d9b-ac96-304be3c508a8
- Page: https://www.1752.vc/careers/jobs/sapien-customer-engineer/

## About the role

You'll be the engineering owner of customer success. This means building the internal tools that help our sales team close deals, setting up customer modules and data pipelines, and being directly responsible for whether prospects convert and customers expand. You're the technical DRI for making customers successful with Sapien.

## What they're looking for

- Full-stack engineering experience with React, TypeScript, Python, and SQL. You can build tools quickly and translate customer problems into production solutions
- Customer-facing experience or strong interest in working directly with customers. You're comfortable on calls, can explain technical concepts to non-technical people, and enjoy problem-solving with users
- Bias toward pragmatic solutions over perfect architecture. Shipping something that works beats over-engineering
- Ownership mentality for customer outcomes. You care whether customers succeed, not just whether your code works
- Ability to operate with ambiguity. Customer problems are messy and unique. You can assess what's needed, figure out the right solution, and execute without detailed specs

Tags: Engineering