# Support Engineer at Sardine

- Company: Sardine
- What the company does: The top agentic risk platform used by leading banks and merchants worldwide to stop fraud in real-time, prevent AI-driven attacks, automate fraud & AML operations. Backed by a16z and GV.
- Company website: https://www.sardine.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: United Arab Emirates
- Work setup: Remote
- Posted: 2026-10-01
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/sardine/9755bee1-3e57-4de0-905d-c6f2c144ca57?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/sardine-support-engineer-2/

## About the role

We’re looking for an experienced Support Engineer to join our team and own the technical and functional customer support experience end-to-end. This role sits at the intersection of technical support, engineering, and customer success. You’ll become a product expert, working closely with customers, third-party providers, and internal engineering teams to troubleshoot, resolve, and prevent issues across Sardine’s API-driven platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years in a technical support, support engineering, solutions engineering, or software engineering role
- Fluent in English
- Strong understanding of web technologies, APIs, and cloud infrastructure
- Proficiency with SQL (joins, queries across multiple tables)
- Understanding of REST API and use of tools like Postman
- Ability to work independently and communicate clearly in high-pressure situations

Tags: Support Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/sardine-support-engineer-2/