# Solutions Engineering Lead, Consumer at Scale

- Company: Scale
- What the company does: Backed by Accel, Index and Y Combinator.
- Company website: http://www.scale.com
- Type: Startups (AI role)
- Level: Senior
- Location: New York, NY; San Francisco, CA
- Work setup: On-site
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://job-boards.greenhouse.io/scaleai/jobs/4735196005
- Page: https://www.1752.vc/careers/jobs/scale-solutions-engineering-lead-consumer/

## About the role

As Solutions Engineering Lead for Consumer, you'll be a player-coach: managing and growing a team of 3 to 5 Solutions Engineers while personally owning our most strategic consumer accounts. You'll set the technical bar for how Scale designs solutions that hold up at consumer scale, build the reusable assets and playbooks your team runs on, and be the person Sales, Product, and Engineering turn to when a deal hinges on a hard performance, cost, or quality question.

## What they're looking for

- Manage, coach, and grow a team of 3 to 5 Solutions Engineers, setting expectations, running deal reviews, developing careers, and hiring as the vertical scales
- Personally own the technical win on our most strategic consumer accounts, staying hands-on in demos, prototypes, and architecture conversations rather than managing from a distance
- Build the vertical's technical playbook: reference architectures, demo environments, evaluation frameworks, and SOW patterns your team and the broader GTM org can reuse
- Partner with AEs and GTM leadership on account strategy, technical qualification, and pilot scoping that converts into production deployments
- Work with forward-deployed Software and Machine Learning Engineers to carry solutions from initial design through early implementation
- Translate patterns across your accounts into structured, prioritized input for Product and Engineering, and influence the roadmap on behalf of the vertical

Tags: Enterprise Sales