# Head of Global Account Management at ScaleOps

- Company: ScaleOps
- What the company does: Backed by Insight and Lightspeed.
- Company website: http://scaleops.com/
- Type: Startups
- Level: Principal and up
- Location: United States - Boston; United States - Remote
- Work setup: Remote
- Posted: 2026-08-04
- Apply by: 2026-10-08
- Apply: https://job-boards.eu.greenhouse.io/scaleops/jobs/4921832101
- Page: https://www.1752.vc/careers/jobs/scaleops-head-of-global-account-management/

## About the role

ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.

## What they're looking for

- Develop and execute a comprehensive strategy to maximize customer lifetime value, retention, and expansion across enterprise accounts
- Establish the operational framework, methodologies, and metrics for a scalable AM organization
- Identify, prioritize, and execute on expansion opportunities (upsell, cross-sell) in alignment with revenue goals
- Ensure high retention rates and predictable renewals through proactive engagement
- Serve as the executive sponsor for strategic customers, building strong relationships with DevOps leadership, CTOs, FinOps, and C-suite stakeholders
- Position ScaleOps as a long-term strategic partner driving measurable business outcomes

Tags: Revenue